Meg Fest FAQ
For questions on how to redeem your code and what to expect on the day of the event -be sure to visit the "How It Works"page as well for step by step instructions on Where to Redeem your Meg Fest Ticket code.
What is a Meg Fest Ticket Code?
Your Meg Fest ticket code is your ticket to the show. Codes are unique to you, non-transferable, case-sensitive, and are good for one-time use only on the event landing page on this shop https://shop.megdonnelly.com/pages/meg-fest.
How will I get my Meg Fest ticket code?
After you've placed an order that includes a Meg Fest ticket code, you will receive your code and the instructions for where to redeem your code via email, either in a separate email or included in your order confirmation email. If you did not receive one, please check your spam and/or junk folder before reaching out to us for assistance.
How do I buy a Meg Fest unique code?
You must purchase a ticket to Meg Fest to receive your code to the event. Check out the home page of this store for any products that include Meg Fest access.
If I refresh my screen for a ticketed event, will I be kicked out?
Nope! As long as you’ve entered your unique code, you can refresh all you want! If you get kicked out, just log back in using your account credentials you created during the code-entering process.
How many codes can I get with my purchase?
Every purchase is good for 1 code.
My code is invalid. What do I do?
Please double check that you are correctly entering your code, as it may be case-sensitive. If it still does not work, please contact us ASAP at firstname.lastname@example.org or on the day of the event you can Direct Message uson Twitter or Instagram @umgstreamhelpand we’ll do our best to help you out! Include your purchase confirmation code in the email and the code you are trying to use so we can help you even faster.
What is the refund policy for orders containing ticket codes?
All ticket code sales are final. There will be no refunds, exchanges, or name transfers under any circumstances. Please see our Terms & Conditions for more info.
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